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FAQs

 

  • Do you sell gift certificates?
    • Gift certificates are available for purchase in store or by phone in the denomination of your choosing. The gifted amount will be deducted until the balance reaches zero when the reader shops in store. At this time, we are unabe to redeem gift cards online but we are hoping to have this option availble soon!
  • I received a confirmation e - mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  • When will I get my book(s)?
    • For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  • What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  • What forms of payment do you accept?
  •  We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up in store, you may pay in cash.
  • How can I check the status of my order?
    • Log in, select 'My A ccount' and Orders' a list of all orders and their current status is provided.